AS
ASIJALL SERVICE IN JAPAN

Privacy Policy

Last updated: March 20, 2026

ASIJ House (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the “Service”). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using the Service, including:

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Profile Information: Nationality, visa status, preferred locations, and housing preferences.
  • Communication Data: Messages, inquiries, and correspondence sent through the Service.
  • Payment Information: Billing details and transaction records when you use paid services.
  • Identity Documents: Passport, residence card, or other identification documents when required for rental applications.

1.2 Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

  • Device Information: Browser type, operating system, device identifiers, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, click patterns, and search queries.
  • Location Data: Approximate geographic location based on your IP address.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather analytics. See Section 6 for more details.

1.3 Information from Third Parties

We may receive information from third-party services if you choose to log in through social media accounts (e.g., Google, LINE), or from our partner property owners and managers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service, including matching you with suitable housing options.
  • Process your inquiries, applications, and communications with property owners.
  • Personalize your experience and deliver relevant property recommendations.
  • Process payments and manage billing for paid services.
  • Send you service-related notifications, updates, and promotional communications (you may opt out at any time).
  • Improve and optimize the Service through analytics and user feedback.
  • Detect, prevent, and address fraud, abuse, or security issues.
  • Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Property Owners and Managers: When you inquire about or apply for a property, we share relevant information with the property owner or manager to facilitate the rental process.
  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support.
  • Legal Requirements: We may disclose information when required by law, court order, or governmental authority, or to protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

  • Active Accounts: Data is retained for the duration of your account.
  • Inactive Accounts: Data may be retained for up to 3 years after last activity, after which it will be deleted.
  • Legal Requirements: Certain data may be retained longer as required by Japanese law or tax regulations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS protocols.
  • Secure storage of data on protected servers.
  • Access controls limiting data access to authorized personnel only.
  • Regular security assessments and monitoring.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required for the basic functionality of the Service (e.g., authentication, session management).
  • Analytics Cookies: Help us understand how users interact with the Service to improve performance and user experience.
  • Preference Cookies: Remember your language, location, and other preferences.
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Restriction: Request that we limit the processing of your data in certain circumstances.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for direct marketing purposes.
  • Withdrawal of Consent: Withdraw consent at any time where processing is based on your consent.

To exercise your rights, please contact us using the information in Section 11 below. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws, including the Act on the Protection of Personal Information (APPI) of Japan.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: